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Right to return within 14 days
Yarn always comes from the same dye lot
Worldwide/international shipping

Shipping & delivery

When you pre-order a product or kit, we will only ship your order once it is available. On the product page of the pre-order product or kit, you can find the date from when it will be in stock. Your order (including other products from your order that were in stock at the time you placed your order) will be shipped from that date.

When you place your order, you will receive an order confirmation. Once your order has been shipped, you will receive an email with a tracking number.

Please note:

  • It is not possible to send your order to a mailbox/post office box.
  • Outside the EU, we deliver our orders DAP (“Delivered at Place”). Any customs clearance fees and import duties are the responsibility of the recipient.

Your order will be shipped with the following shipping agency:
  • Netherlands: PostNL
  • Belgium: Bpost
  • Other countries within EU: DHL
  • Countries outside EU: DHL Express

Shipping costs within EU

Order value up to €20.00

€20.00 to €75.00

Over €75.00

Delivery time




Free shipping 1 - 2 working days

Order value up to €75.00

Over € 75.00

Delivery time

Belgium, Germany


Free shipping 5 working days
Shipping costs

Delivery time



5 working days


5 working days
Luxembourg, Poland, Portugal


5 working days


5 working days


5 working days


5 working days
Italy, Sweden


5 working days
Bulgaria, Estonia, Greece, Hungary, Ireland, Croatia, 
Latvia, Lithuania, Romania, Slovenia, Slovakia, Czech Republic


5 working days

Shipping costs outside EU

Rate up to 1 kilo

Per extra kilo

Delivery time




 1 - 2 working days



 2 working days



 2 working days
Australia, New Zealand



 3 working days
Liechtenstein, Norway, Switzerland



 1 - 2 working days
Other countries, click here for a list of all other countries

From €25.00

From €2.00

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